ThL W11 MTK6589T 1.5GHz Smartphone 13.0MP Front Camera 2GB 32GB 5.0 Inch FHD Screen

Questions on ThL W11 MTK6589T 1.5GHz Smartphone 13.0MP Front Camera 2GB 32GB 5.0 Inch FHD Screen

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• From Slava at 8/3/13 10:49 AM
  • hello world do you have a model thl w11 with 2 GB ram and 32gb ROM in stock? Can I order it?
  • Dear Slava,
    hello world.
    It will be released by factory this month .
    When it be in stock ,we will email you .
    Thanks for your requirement.
    Any other question, contact us any time.
    Best regards!
    
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• From Denis at 8/5/13 12:21 AM
  • hi,
    
    ThL w11 is currently the top of the range mobile in your stock ? for 5'' screens
    
    Can the battery be replaced by me if its a built in ? or i have to sent it to you ?
    (after wearing out from use)
    
    no micro -sd card ? or any other card extention ?
  • Dear Denis,
    hello world.
    1. Thl w11 are the newest and more popular product now .
    2.Thl w11 battery is built-in battery ,and it can not been removed .
    3.It doesn't support SD card .
    Thanks for your requirement.
    Any other question, contact us any time.
    Best regards!
    
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• From Diego at 8/7/13 10:07 AM
  • I wonder whether there could be replacement parts, in case there is damage. My main concern would be the display and touch screen, which is fairly often the case. I'm eager awaiting the availability for sale.
  • Dear Diego,
    hello world.
    Please don't worry ,before the product sent out will have a full test ,or if have something wrong , you can write an RMA and send it back directly. We provide 12 months warranty .
    Thanks for your requirement.
    Any other question, contact us any time.
    Best regards!
    
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• From lolo at 8/8/13 1:47 AM
  • hello world the playstore doesn't work. how to make
  • Dear lolo,
    hello world.
    Please reset your mobile to solve the problem .
    Thanks for your requirement.
    Any other question, contact us any time.
    Best regards!
    
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• From Boro at 8/14/13 5:28 AM
  • How long is the warranty and how to achieve in case of failure ?
    Thanks
  • Thl mobile :
    Thank you for your mail .
    We provide 12 months warranty .Please don't worry ,before the product sent out will have a full test ,or if have something wrong , you can write an RMA and send it back directly.
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• From selim at 8/18/13 6:45 AM
  • hello world ,
    if i choose express shipping , i will pay tax or not ?
  • Thl mobile :
    Thank you for your mail .
    About the customs fee, we can help you print the package below value 50USD to you ,but it also mainly depends on your local customs.
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• From Jose Pedro at 8/18/13 8:52 AM
  • have thl w11 taxes to pay in Portugal ?
    from where is the product shiped ?
  • Thl mobile :
    Thank you for your mail .
    We ship it from Shenzhen, China . And we can write a smaller value lower than 50usd in the shipping documents so to avoid or reduce custom duties and tax.
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• From albert amoah at 8/19/13 1:48 AM
  • hello world, well I want to know if you have any package for resellers since I sell phones and tablet in my country and what are the requirment to be a distrbutor here in my country (Ghana).thanks
  • Thl mobile :
    Thank you for your mail .
    You can wholesale our products from us and become our distributor .
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