THL W7S Android 4.2 Quad-Core MTK6589 Smart Phone 5.7 Inch HD IPS Screen 3.2MP Front Camera 3G GPS Black

Questions on THL W7S Android 4.2 Quad-Core MTK6589 Smart Phone 5.7 Inch HD IPS Screen 3.2MP Front Camera 3G GPS Black

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• From Fred G at 12/20/13 1:49 AM
  • Do you have a LCD Display Screen+ Touch Screen Assembly Replacement For THL W7s?
    
    How much is the shipping cost to Mozambique?
  • Thl mobile :
    Thank you for your mail .
    Sorry about that we don't provide the parts sell at present .
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• From Meni at 12/2/13 1:59 AM
  • hello world
    
    where can i get a silicone protective case cover for this model?
    
    Thanks
  • Thl mobile :
    Thank you for your mail .
    We will email you when the silicone protective case cover be released by factory .
  • Do you find this question helpful?  Yes   No
• From Meni at 11/28/13 1:41 PM
  • hello world
    
    Does the W7S fully supports the Hebrew language?
    
    Thanks,
  • Thl mobile :
    Thank you for your mail .
    It is preinstalled Hebrew language .
  • Do you find this question helpful?  Yes   No
• From Alexandr at 11/2/13 11:49 AM
  • I want to know about update of thl w7s to android 4.3 or 4.4 will be or not?
  • Thl mobile :
    Thank you for your mail
    When the latest firmware be released by factory ,we wiil submit it on our website soon .
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• From Manish Dubey at 10/29/13 3:03 AM
  • I want to purchase Thl w7 it is a great phone can it be delivered in india and how much i have to pay for it.
    Thank you
  • Thl mobile :
    Thank you for your mail .
    The shipping cost is $11.6 by Register Air Mail ,the total is $231.59
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• From Jayagurunathan at 9/24/13 4:42 AM
  • I ordered two W7s on 18.09.2013, the order no. 920005880 & 920005881.
    Still it shows processing....... Can you confirm the status of the order?
  • Thl mobile :
    Thank you for your mail .
    Your pacels about the order number 920005880 & 920005881 have been sent out now .
    Have you got our email about the tracking number links ?
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• From harma at 8/10/13 10:13 AM
  • what about 4.3 android? rooting? we have been waiting a long time for rooting.
  • Dear harma ,
    hello world.
    1. Thl w7s upgraded to Android 4.3 has not been released by factory now . We will email you once it be available .
    2.Sorry about that we have no clear rom that will void the 12 months warranty after rooting .
    Thanks for your requirement.
    Any other question, contact us any time.
    Best regards!
    
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• From Rollo at 7/26/13 4:51 AM
  • Will there be an update to Android.4.3 now its available?
  • Dear Rollo,
    hello world.
    It will be released by factory now .If there any news ,we will note you at the first time.
    Thanks for your requirement.
    Any other question, contact us any time.
    Best regards!
    
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• From Marcus at 7/10/13 2:32 AM
  • Does this phone support 3G in the U.S.?
    If so what service?
    Extremely important thanks.
  • Dear Marcus,
    hello world.
    Thl w7s supports brand 2G: GSM 850/900/1800/1900MHz
    3G: WCDMA 850/2100MHz
    Thanks for your requirement.
    Any other question, contact us any time.
    Best regards!
    
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• From Rolivhuwa at 7/10/13 12:31 AM
  • This Black version of the phone is in Stock right? With Black Flip case in the box?
    
  • Dear Rolivhuwa,
    hello world
    THL W7S in black color are in stock now , and there is a filp cover in the package.
    Thanks for your requirement.
    Any other question, contact us any time.
    Best regards!
    
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• From Rolivhuwa at 7/10/13 12:29 AM
  • Sorry but on the last reply you to told me about Express shipping, there's also the Registered Airmail(with tracking number shipment option) which is much cheaper, How does that one work? Is it the case a flip case or just a normal clip on the back case?
    
  • Dear Rolivhuwa,
    hello world.
    1. Registered Airmail is more cheaper. And It willcost $11.6 by Registered Airmail
    2.There is a flip cover in the package .
    Thanks for your requirement.
    Any other question, contact us any time.
    Best regards!
    
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• From Rolivhuwa at 7/9/13 10:17 AM
  • Ok, I will buy this phone on monday 15th July. But need this questions answered fully.
    
    1. What happens when the phone gets to Customs?
    2. Do they notify me, like call me? Notify me on how much I must pay? How I must pay them?
    3. Can I set the memory card as the default Application install storage or I will only be able to install applications on the 4gb rom which the phone has?
    4. If I pay up, how long till you ship the device?
    5. I'm south Africa, want the registered airmail option, it takes 15 to 25 days for the device to get delivered here? Does the device get sent straight to my door or to the post office?
    6. Do I get a tracking number?, where do I go to track the package?
    7. Does it have OTA updates for newer OS releases?
    8. Do I get the case for free? In the box when it get here?
    9. Is there a 8gb or 16gb rom version of the device?
  • Dear Rolivhuwa,
    hello world.
    Please check below information :
    1. In small and medium sized orders the whole clearance process atcustoms is taken care of for you, by the courier or freight company.We provides the necessary shipping documents.
    2.About the customs fee, we can help you print the package below value 50USD to you ,but it also mainly depends on your local customs. It doesn't include the customs fees in the price.
    3. Thl w7s have 1GB RAMand 4GB ROM.And it supports TF card up to 32GB extended
    4.Most normal sized orders are sent out within 3 -5 working days.
    5. You can choose express . It will cost $55.21 by Express to south Africa.Courier delivery (UPS, EMS, DHL) takes 3-7 business days depending on your destination.
    6.Once your package ships we will send an email with a link to track your order.
    7.Yes, it supports OTA update
    8.There is a cover in thl w7s package
    9. Thl w7s with 8gb or 16gb rom has not been released by factory now.
    If there any news ,we will note you at the first time.
    Thanks for your requirement.
    Any other question, contact us any time.
    Best regards!
    
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• From Rolivhuwa at 7/7/13 3:28 PM
  • Does the device support installing Apps on the memory card or I only have the 4gb Rom to install appz on and that's it? I'm going to buy this next week!! Is there a leader case inside the box to protect the device? Buying from South Africa and can you write that the Device costs say $100 so I will avoid high taxes/customs? Wrap it as a GIFT maybe? Thanks
    
  • Dear Rolivhuwa,
    hello world.
    1.Thl w7s supports installing Apps .
    2It has 1GB RAM and 4GB ROM. And it supports TF card up to 32GB extended
    3.We can write a smaller value lower than 50usd in the shipping documents so to avoid or reduce custom duties and tax.
    Thanks for your requirement.
    Any other question, contact us any time.
    Best regards!
    
  • Do you find this question helpful?  Yes   No
• From Rolivhuwa at 7/7/13 3:26 PM
  • Does the device support installing Apps on the memory card or I only have the 4gb Rom to install appz on and that's it? I'm going to buy this next week!! Is there a leader case inside the box to protect the device? Buying from South Africa and can you write that the Device costs say $100 so I will avoid high taxes/customs? Wrap it as a GIFT maybe? Thanks
  • Dear Rolivhuwa,
    hello world.
    1.Thl w7s supports installing Apps .
    2It has 1GB RAM and 4GB ROM. And it supports TF card up to 32GB extended
    3.We can write a smaller value lower than 50usd in the shipping documents so to avoid or reduce custom duties and tax.
    Thanks for your requirement.
    Any other question, contact us any time.
    Best regards!
    
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• From ThaiSolvil at 7/4/13 8:53 PM
  • hello world,
    Is there a new rom?
    If there is a new rom,where i can get it?
    thank.
  • Dear ThaiSolvil,
    hello world.
    When we get the rom from our factory ,wewill email you
    Thanks for your requirement.
    Any other question, contact us any time.
    Best regards!
    
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• From Zephyr at 7/4/13 5:19 PM
  • 1 This smartphone work in france ?
    2 how long will it take to get to france ?
    Thanks
  • Dear Zephyr,
    hello world.
    1. It can work in France .
    And it supports brand 2G: GSM 850/900/1800/1900MHz
    3G: WCDMA 850/2100MHz
    2.Courier delivery (UPS, EMS, DHL) takes 3-7 business days depending on your destination. And Register Air Mail takes 15-25 business days .
    Thanks for your requirement.
    Any other question, contact us any time.
    Best regards!
    
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• From JOSE ENRIQUE at 7/1/13 10:46 AM
  • hello world
    that the difference between w7 and W7S?
    thanks
  • Dear JOSE ENRIQUE,
    hello world.
    Thl w7s is thl w7 upgrade version .
    Thanks for your requirement.
    Any other question, contact us any time.
    Best regards!
    
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• From nybola at 6/29/13 11:00 AM
  • pls is there any other payment method apart from paypal ?
    
    i tried to buy the phone but i could not use my Visacard to make payments ?
    
    please do you ship to china ?
  • Dear nybola,
    hello world.
    1.Please don't worry .You can pay with Paypal, Western Union/Credit card.
    2.And we can ship it to China .
    Thanks for your requirement.
    Any other question, contact us any time.
    Best regards!
    
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• From ade at 6/12/13 10:51 AM
  • 1. please does the black version come with black leather flip case ?
    2. how much is dhl shipping and long will it take to get to nigeria ?
    3. please will there will update for the phone ?
  • Dear ade,
    hello world.
    1.There is a black flip case in the package.
    2.It will cost $11.6 by Register Air Mail .And Register Air Mail takes 15-25 business days .
    3.It can be updated firmware.
    Thanks for your requirement.
    Any other question, contact us any time.
    Best regards!
    
    
  • Do you find this question helpful?  Yes   No
• From Jayaguru at 6/10/13 4:37 AM
  • Kingston 32GB is class 4 or higher?
  • Dear Jayaguru,
    hello world.
    Kingston 32GB is class 4
    Thanks for your requirement.
    Any other question, contact us any time.
    Best regards!
    
  • Do you find this question helpful?  Yes   No
• From Gabor at 5/30/13 1:28 AM
  • hello world.
    My question is: has this great phone a notification LED for missed calls, messages and events? Thank you.
  • Dear Gabor,
    hello world.
    No, thl w7s has not the notification LED for missed calls, messages .
    Thanks for your requirement.
    Any other question, contact us any time.
    Best regards!
    
  • Do you find this question helpful?  Yes   No
• From Alberto at 5/28/13 9:21 AM
  • Can you sell the 8GB ROM version of this phone?
  • Dear Alberto,
    hello world
    Thl w7s with 8GB rom has not been released by factory now .
    If there any news ,will note you at the first time.
    Thanks for your requirement.
    Any other question, contact us any time.
    Best regards!
    
  • Do you find this question helpful?  Yes   No
• From ade at 5/24/13 10:43 AM
  • pls is there a free leather flipcase in the package when i buy the phone ?
  • Dear ade,
    hello world.
    Yes, there is a case in the package .
    Thanks for your requirement.
    Any other question, contact us any time.
    Best regards!
    
  • Do you find this question helpful?  Yes   No

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