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Questions on ThL W8 Android 4.1 MTK6589 Quad Core Smart Phone 5.0 Inch HD IPS Screen 1G RAM 3.2MP front camera White

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  • From Raphael at 8/25/13 4:12 AM
    • Hi,
      I do have a ThL W8 but the glass (i.e. screen) is broken.

      Please could you let me know how and where I can buy a replacement glass.

      I live in the United Kingdom.

      Best regards,
      Raphael
    • Thl mobile :
      Thank you for your mail .
      Could you kindly tell us your order number ?
      Sorry about that we don't provide the parts sell at present .
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  • From Raphael at 8/25/13 8:42 PM
    • Hi,
      I do have a THL W8 phone but the glass (i.e. screen) is broken.

      Please kindly let me know how and where to order a replacement glass.

      I reside in the United Kingdom.

      Best regards,
      Raphael
    • Thl mobile :
      Thank you for your mail .
      Could you kindly tell us your order number ?
    • Do you find this question helpful?  Yes   No
  • From carlos at 8/10/13 7:48 AM
    • hola!
      cuanto tardaria en llegarme el movil a España?
    • Dear carlos ,
      hello world.
      It usually takes around 15-25 working days via Register Air Mail to be delivered .
      Thanks for your requirement.
      Any other question, contact us any time.
      Best regards!
    • Do you find this question helpful?  Yes   No
  • From FJ at 8/5/13 8:25 AM
    • Hola:

      Me compre hace dos meses aproximadamente el movil THL W8 me ha funcionado perfectamente, pero desde hoy no funciona la cámara interna, la externa funciona perfectamente. ¿El móvil tiene garantía? Me pueden decir si me lo pueden arreglar.

      Necesito respuesta urgentemente. Gracias
    • Dear FJ,
      hello world.
      Could you tell me your order number?
      All thl mobile have 12 months warranty .
      Thanks for your requirement.
      Any other question, contact us any time.
      Best regards!
    • Do you find this question helpful?  Yes   No
  • From Emtair at 8/3/13 4:29 AM
    • I got the ThL W8 mobile but I have an issue. When i try to access the data and time option under setting I am getting error message "unfortunately, Setting has stopped"
      Also I performed restore factory setting two or three times but the error massage "unfortunately, Setting has stopped" continuously appearing..
      Please help me what I can do?
    • Dear Emtair,
      hello world.
      Please reinstall firmware to solve the problem
      Thanks for your requirement.
      Any other question, contact us any time.
      Best regards!
    • Do you find this question helpful?  Yes   No
  • From colleen at 7/28/13 12:53 AM
    • good day! i'm interested to buy thl w9 and w11. do you ship ur products here in the philippines? how will i pay and how long would it take for the products to be delivered?
    • Dear colleen,
      hello world.
      1. We can ship it to philippines .
      2.You can puchase it from our online shop . And you can pay it with Paypal / Visa Card .
      3.Courier delivery (UPS, EMS, DHL) takes 3-7 business days depending on your destination. And Register Air Mail takes 15-25 business days .
      Thanks for your requirement.
      Any other question, contact us any time.
      Best regards!
    • Do you find this question helpful?  Yes   No
  • From Roman at 7/10/13 2:54 AM
    • hola, me gustaria saber si teneis stock de este smartphone, y cuanto tiempo tardaria en llegar a españa, muchas gracias
    • Dear
      hello world.
      Thl w8 4GB are in stock now . Courier delivery (UPS, EMS, DHL) takes 3-7 business days depending on your destination. And Register Air Mail takes 15-25 business days .
      Thanks for your requirement.
      Any other question, contact us any time.
      Best regards!
    • Do you find this question helpful?  Yes   No
  • From Nick at 7/4/13 1:51 AM
    • How can i update it to 4.2.1 android?
    • Dear Nick,
      hello world
      When we get the latest firmware from our factory , we will email you
      Thanks for your requirement.
      Any other question, contact us any time.
      Best regards!
    • Do you find this question helpful?  Yes   No
  • From Eli at 6/28/13 10:25 PM
    • Hey
      I am using your phone and i added Hebrew to it, i think you should do it too.
      Recommended.
    • Dear Eli,
      hello world
      Thl w8 doesn't support Hebrew language
      When we get the Hebrew language app from our factory ,we will email you
      Thanks for your requirement.
      Any other question, contact us any time.
      Best regards!
    • Do you find this question helpful?  Yes   No
  • From Soledad at 6/19/13 3:42 PM
    • Buenos días, sobre el producto ThL W8 Android 4.1 MTK6589 Quad Core Móvil 5.0 Inch HD IPS de 1G RAM 5.0MP cámara frontal Blanco, viene con funda protectora blanca como en la foto? tanto delantera como trasera? cuanto tardan en llegar a España? tienen existencias?
      Gracias
    • Dear Soledad,
      hello world.
      1.Thl w8 4GB have Dual Cameras, front camera 5.0MP, up to 2560 x 1920 pixels resolution, back camera 12.0MP(interpolation 13.0MP) with flashlight and auto focus, up to 4096 x 3072 pixels resolution
      2.You can check it on our website pictures.
      3.It is in stock .Courier delivery (UPS, EMS, DHL) takes 3-7 business days depending on your destination. And Register Air Mail takes 15-25 business days .
      Thanks for your requirement.
      Any other question, contact us any time.
      Best regards!
    • Do you find this question helpful?  Yes   No

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