Questions on ThL W8+ Android 4.2 MTK6589 Quad Core Smart Phone 5.0 Inch 1080P FHD Screen 12MP back camera 16G
Sort by 
- From yoni at 9/9/13 9:55 AM
- hello world!
My w8s GPS isnt working, tried all the recommended settings, but still no good - Thl mobile :
Thank you for your mail .
We release the ways to solve GPS issue .
http://www.thlmobilestore.com/news/gps-fix/ - Do you find this question helpful? Yes No
- hello world!
- From Hugo at 8/6/13 12:09 AM
- I just got Thl W8 only 10days but the phones hug up most times i have to remove the battery and re-stater it,is they any help?
- Dear Hugo.
hello world.
Please update firmware to solve the problem .
Thanks for your requirement.
Any other question, contact us any time.
Best regards! - Do you find this question helpful? Yes No
- From Balek at 8/3/13 6:02 AM
- I have the same issue as jnorbi said:
"
hello world,
I've an issue with my W8+ 16GB phone. Sometimes I can't turn on the screen and I need to pull out the battery and than reinsert to turn on the phone. When I push the power button on the right side the screen doesn't turn on. I've that firmware on it: 20130517.
Regards"
My firmware version is 20130606. Could you share with me the source code of the OS?
Regards - Dear Balek,
hello world.
It is a firmware bug ,you can reinstall firmware to solve the problem .
Thanks for your requirement.
Any other question, contact us any time.
Best regards! - Do you find this question helpful? Yes No
- I have the same issue as jnorbi said:
- From Phil at 7/26/13 2:58 AM
- Hey,
will there be an update for the new announcend Android 4.3?
With best regards - Dear Phil,
hello world.
When we get the Android 4.3 firmware from our factory , we will email you .
Thanks for your requirement.
Any other question, contact us any time.
Best regards! - Do you find this question helpful? Yes No
- Hey,
- From Phil at 7/21/13 8:23 AM
- Hey,
i got this cool phone, but where to get version 1.0.7?
I'm running 1.0.6 and the update function does not show we any possible update.
With best regards - Dear Phil,
hello world.
Please check the link about http://goo.im/devs/C3C0/THLW8/recovery/recovery-thlw8plus-8P128-cwm-6033-20130625.zip
Thanks for your requirement.
Any other question, contact us any time.
Best regards! - Do you find this question helpful? Yes No
- Hey,
- From Max at 7/17/13 1:27 PM
- Hi there,
I am very interested in this phone, could you please let me know if it will work on a New Zealand mobile network? Such as 2deegres, skinny, vodafone nz etc.. Thank you very much. Max - Dear Max,
hello world.
ThL W8+ can be work in New Zealand.
And it supports brand 2G:GSM 850/900/1800/1900MHz
3G:WCDMA 850/2100MHz
Thanks for your requirement.
Any other question, contact us any time.
Best regards! - Do you find this question helpful? Yes No
- Hi there,
- From Sita at 7/13/13 5:01 PM
- 1. Is there THL w8+ dual sim for GSM-GSM?
2. Does this phone work at Indonesia? How much the shipping to Indonesia? - Dear Sita,
hello world.
1. THL w8+ is dual sim card dual standby .
2.Yes, it can be work in Indonesia.
And it supports brand 2G:GSM 850/900/1800/1900MHz
3G:WCDMA 850/2100MHz
3.It will cost $11.6 by Register Air Mail to Indonesia
Thanks for your requirement.
Any other question, contact us any time.
Best regards! - Do you find this question helpful? Yes No
- 1. Is there THL w8+ dual sim for GSM-GSM?
- From Jo at 7/10/13 3:31 PM
- Dear thl...
I've had this phone for about two weeks and I love it. I bought it from a Chinese wholesale site because I mistakenly thought thl charged for shipping on this site.
Like I said, I love the phone...EXCEPT...sometimes it shuts off and I can't get it back on. I have to take off the back, take out the battery and reinsert it to get the phone to start. The person that sold me this phone won't respond to my inqueries on what could be causing it and what I can do.
Can you please help? I love the phone, but am heartsick that I paid $250 and maybe it's defective. :(
Thank you. - Dear Jo,
hello world.
Please finish update firmware to solve the problem
Thanks for your requirement.
Any other question, contact us any time.
Best regards! - Do you find this question helpful? Yes No
- Dear thl...
- From marco at 7/10/13 10:22 AM
- Hi,
Is the shipment free to Italy? How long does it take? is the warrenty effective in EU?
is the kingstone 32 a microSD? thanks! - Dear marco,
hello world.
1. You can choose Airmail Singapore Post (no tracking number 15 - 25 business days) $0.00
2.It takes about 15-25 business days.
3.Please don't worry ,before the product sent out will have a full test ,or if have something wrong , you can write an RMA and send it back directly. And we provide 12 months warranty .
4. You can choose Kingston 32GB +$16.99 on our website .
Thanks for your requirement.
Any other question, contact us any time.
Best regards! - Do you find this question helpful? Yes No
- Hi,
- From MARCO at 7/10/13 10:20 AM
- Hi,
is the shipment free to italy? How long does it take? is the Kingston 32 GB a microSD? is the warrenty effective in EU?
thak you - Dear MARCO,
hello world.
1.You can choose Airmail Singapore Post (no tracking number 15 - 25 business days) $0.00
2.It takes about 15-25 business days.
3. Kingston 32 GB is the microSD
4.Please don't worry ,before the product sent out will have a full test ,or if have something wrong , you can write an RMA and send it back directly. And we provide 12 months warranty .
Thanks for your requirement.
Any other question, contact us any time.
Best regards! - Do you find this question helpful? Yes No
- Hi,