Questions on ThL W8S Android 4.2 MTK6589T Smartphone 2GB RAM 32GB 5.0 Inch FHD Screen 13.0MP Camera

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• From daniel at 11/21/13 6:12 AM
  • hello world,
    
    I would like to know exactly what kind of display the W8S has. e.g: IPS,Retina, under the Gorilla 3 protection glass.
    
    Thanks
    
    Daniel
  • Thl mobile :
    Thank you for your mail .
    Thl w8s use Corning Gorillas Glass 3 .
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• From daniel at 11/21/13 6:06 AM
  • hello world,
    
    I would like to know exactly what kind of display the W8S has. e.g: IPS,Retina, under the Gorilla 3 protection glass.
    
    Thanks
    
    Daniel
  • Thl mobile :
    Thank you for your mail .
    It is Corning Gorillas Glass 3 .
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• From firfi at 11/21/13 12:26 AM
  • hi
    If I place an order for a phone, I want to make payment via paypal. I will need two invoices: one for $ 30 USD (an electronic invoice for paypal and an invoice to accompany the package) and an electronic invoice for pay through paypal the difference of the total amount . Is it possible?
    I ask this because the customs in Romania requesting proof of payment and the amount paid by paypal check.
    Thank you.
  • Thl mobile :
    Thank you for your mail .
    We can write a smaller value lower than 50usd in the shipping documents so to avoid or reduce custom duties and tax.
    But it also mainly depends on your local customs.
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• From Bruno at 11/19/13 1:27 PM
  • Hi!
    
    Can you please put a low value and a different description on the shipping information, in order to avoid the hyper high taxes in my country (Brasil) ?
    
    This is my order: #920007185
    
  • Thl mobile :
    Thank you for your mail .
    We can help you reduce and avoid import taxes by declaring prices low, declaring the contents as "electronic accessories" or other items and shipping in simple packaging.
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• From DS at 11/19/13 1:13 AM
  • Hi,
    do you plan to release an update to Android 4.4 (kit kat)?
    Thanks
  • Thl mobile :
    Thank you for your mail .
    We will email you once the latest firmware be released by factory .
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• From Jesús Mari at 11/14/13 5:41 AM
  • hello world,
    
    1: What warranty period have these phones?
    2: In the case of manufacturing defect, who pays the shipping charges and refund?
    
    Thank you and have good day. Greetings.
  • Thl mobile :
    Thank you for your mail .
    1.All our product come with 12 months factory warranty .
    2.All products we sold out are strictly selected and tested by our QC department.
    We can change it if it is defective .
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• From Franjo at 11/13/13 9:55 AM
  • I received faulty device. SIM #2 slot is not working. How can we resolve this situatuin?
    
  • Thl mobile :
    Thank you for your mail .
    Please wipe the gold chips .
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• From Cesar at 11/12/13 11:10 AM
  • Hola, quiero comprar el telefono el dia de mañana por favor que tiempo se demora en llegar a North Carolina, United State.
    Y tambien quiero saber si los free gifts que estan en la publicidad los envian o no.
  • Thl mobile :
    Thank you for your mail .
    You will get your parcel around 3-7 working days by Express .
    Thl w8s come with 4 free gifts from factory .
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• From rohan at 11/12/13 11:41 PM
  • yes thank you i received tracking number
    Did you manage to write a smaller value lower than 50usd in the shipping documents to avoid or reduce custom duties and tax?how much you put?
    
    Sorry to ask again
    
    order:920006933‏
  • Thl mobile :
    Thank you for your mail .
    We wrote a smaller value lower than 50usd in the shipping documents so to avoid or reduce custom duties and tax.
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• From rohan at 11/11/13 7:56 PM
  • my order 920006933---mauritius
    hi how many days it takes for order to be processed.i bought the mobile since 7/11
    could you check if the der has been really passed....still not get tracking number
    thank you
    is it black?
  • Thl mobile :
    Thank you for your mail .
    Your parcel has already been sent out .
    Have you got our email about the tracking number links ?
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