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Questions on ThL W200 Smartphone Android 4.2 1.5GHz MTK6589T 1G 8G 5.0 Inch HD IPS Screen White

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  • From Tasos at 10/29/13 5:47 AM
    • iam confused about the second battery, is it included or not in the package ? i read that battery is not good enough so i think the second battery is necessary

      thanks
    • Thl mobile :
      Thank you for your mail .
      Thl w200 comes with 1 battery from factory now .
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  • From Daniel Silva at 10/25/13 11:12 AM
    • hi. I wonder if you guys send to Brazil, how much, and if you can send as "gift" so I do not pay taxes.
      thanks
    • Thl mobile :
      Thank you for your mail .
      We can write a smaller value lower than 50usd in the shipping documents so to avoid or reduce custom duties and tax.
      But it also mainly depends on your local customs.
    • Do you find this question helpful?  Yes   No
  • From Robert at 10/24/13 4:49 AM
    • Dear Customer Support!

      When does THL plans to release a new (fixed and updated) firmware for THL W200? My device has inverted magnetic sensor axis (which is a software bug).
      Thy,
    • Thl mobile :
      Thank you for your mail .
      For updated firmware ,please check here (http://www.thlmobilestore.com/news/thl-w200-latest-firmware-released/)
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  • From vibu at 10/15/13 4:52 AM
    • Has THL W200 CE certification?
      Thank You
    • Thl mobile :
      Thank you for your mail .
      All our product has CE certification .
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  • From Juri Gi at 10/12/13 2:34 PM
    • How much will cost the shipping to Slovakia please? and how much time it will take?
    • Thl mobile :
      Thank you for your mail .
      The shipping cost to Slovakia is $11.6 via Register Air Mail with tracking number 15-25 working days arrive at you .
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  • From Lodewijk at 10/11/13 3:01 PM
    • hi,

      Do you have a black version of this phone?
      What about the shipping costs to Belgium? time?
      It does support Dutch..?
      thx
    • Thl mobile :
      Thank you for your mail .
      For thl w200 black version ,please check here (http://www.thlmobilestore.com/thl-w200-android-4-2-mtk6589t-quad-core-smart-phone-5-0-inch-hd-ips-screen-5mp-hd-front-camera.html)
      The shipping cost to Belgium is $ 11.6 by Register Air Mail and it doesn't support Dutch language .
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  • From giovanni at 10/11/13 2:22 AM
    • Good morning. I would like to ask you if in the future THL phones will have 1 or 2 batteries.
      Best regards

      Giovanni
    • Thl mobile :
      Thank you for your mail .
      Thl w200 comes with 1 battery from factory now .
    • Do you find this question helpful?  Yes   No
  • From jesus at 10/8/13 4:07 PM
    • envian a españa?
      cua es el precio en euros para españa?
      pueden cambiar el precio en el paquete para no pagar aduanas?
      cuanto suele llegar el paquete a españa?

      espero que haya una respuesta lo mas antes posible
    • Thl mobile :
      Thank you for your mail .
      We can ship it to Spain and the shipping cost is $11.6 by Register Air Mail which usually take about 15-25 working days to arrive at you .
      We can write a smaller value lower than 50usd in the shipping documents so to avoid or reduce custom duties and tax.
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  • From ilias at 10/8/13 1:49 AM
    • do you have a free shipping for Greece;
    • Thl mobile :
      Thank you for your mail .
      Yes, we provide free shipping to Greece .
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  • From toffee at 9/19/13 6:50 AM
    • what would the delivery and import charges to uk be on this phone
    • Thl mobile :
      Thank you for your mail .
      We can write a smaller value lower than 50usd in the shipping documents so to avoid or reduce custom duties and tax.
      But it also mainly depends on your local customs.
    • Do you find this question helpful?  Yes   No

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